To provide guest experience services, including cashiering to ensure the achievement of a given store’s budgeted sales goals by assisting guests in the proper selection of merchandise in accordance with their specific needs. This job is composed of a variety of different tasks, including ensuring merchandise is accurately stocked and priced, which are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are referred to the Guest Experience Leader and/or the Leader on Duty.
Ambition – The drive to achieve personal advancement.
Analytical Skills – Ability to use thinking and reasoning to solve a problem.
Communication, Oral – Ability to communicate effectively with others.
Communication, Written – Ability to communicate in writing clearly and concisely.
Conceptual Thinking – Ability to think in terms of abstract ideas.
Consensus Building – Ability to bring about group solidarity to achieve a goal.
Creative – Ability to think in such a way as to produce a new concept or idea.
Customer Oriented – Ability to provide prompt and courteous service to all Luxurious Lathers guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise to satisfy them, and by effectively employing suggestive selling techniques to increase individual sales.
Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race,
ethnicity, religion, or job type.
Energetic – Ability to work at a sustained pace and produce quality work.
Friendly – Ability to exhibit a cheerful demeanor toward others.
Goal Oriented – Ability to focus on a goal and obtain a pre-determined result.
Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
Innovative – Ability to look beyond the standard solutions.
Performance – Ability to perform all aspects of point of sale service – cash, credit and check sales, returns and exchanges. Daily balance of cash drawer as necessary.
♣ Assist in stocking and facing merchandise according to established procedures.
♣ Assist in the loading, unloading and stocking of merchandise according to established procedures in order to ensure that the store is well stocked and that inventory counts are accurate.
♣ Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
♣ Assist store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
♣ Participate in the completion of quarterly and annual physical inventory counts.
♣ Special projects as assigned.
Persuasive – Ability to influence others to change position or to adopt a specific point of view.
Relationship Building – Ability to effectively build relationships with customers and co-workers.
While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.
Some sales experience is a plus