We normally ship individual customer orders within 24 hours on regular business days, however during high peak seasons like Christmas it may take longer.
Back orders are rare, but if a requested item is put on back order, we try to contact our customers as soon as possible via e-mail. We cannot necessarily guarantee any ship dates at that time, but we will try to give you an accurate estimated arrival date.Note that if you order several items and only one item is on backorder, a partial shipment will often be sent as a courtesy if you are located in the US or Canada. The backordered item will be forwarded to you automatically when it is received into stock. Orders paid using a Paypal account are paid in full at the time an order is placed. You will not see any additional transactions for Paypal orders once the backordered item ships out to you.